If these steps do not aid, please Speak to our support at: [e-mail protected] or use this backlink. We will get back again for you without delay.
In case you’re the sufferer of theft and you suspect that stolen funds have been transferred to a ChangeNOW deposit handle, you have to open a support ticket and supply us with the subsequent info:
If you wish to obtain copyright with USD, EUR or any fiat currency, you will need to enter your e mail deal with around the side of our 3rd-get together companions, Guardarian and Simplex.
Protected Your Wallet: Make certain your wallet is secure by preserving your Restoration phrase and personal keys Risk-free. This assists shield your property all through and once the exchange approach.
ChangeNOW utilizes an automated risk management procedure to check all transactions. Each circumstance will likely be regarded as individually. According to European AML directives, KYC restrictions, and platform necessities, We'll check with you to provide a scan within your ID document legitimate within your place, as well as some additional info on the resources’ origin.
If these steps never aid, make sure you Call our assist at: [email safeguarded] or use this backlink. We can get back to you without delay.
You will be asked to conform to Distinctive stipulations. Preview your transaction specifics and ensure the purchase.
Good knowledge. Had created a error and didn't place a memo when I was swapping XLM so swap bought held up as a consequence of that. I contacted client assistance and the moment I used to be equipped to supply them with the proper info to find the job done, it had been done the same as that.
ChangeNOW retains your privateness and guarantees safety. We have been a non-custodial copyright exchange company:
Throughout the classic charge exchange, Just about every transaction may have its have exclusive exchange price because of selling price fluctuations, industry conditions, and community charges. ChangeNow exchange The speed may well change at any second; Therefore, you could possibly receive roughly than you believed you'd probably.
This element is introduced to you personally by our associates Guardarian, Simplex, Transak. The network fees are utilized as common according to the forex.
Test Exchange Premiums: Exchange fees can fluctuate, so it’s a good idea to Test the charges prior to confirming your transaction.
This really is the solution that we’ve think of to deliver our shoppers using a wider variety of the cash which you could invest in using a financial institution card — as our service provider Simplex supports fewer currencies for direct buy.
ChangeNOW is partnered by using a KYC supplier known as SumSub. So as to Obtain your id verified, you'll be presented to comply with SumSub’s connection (It will likely be under the Verify button) and total the verification via a comfortable and smooth UI.